HomeMy WebLinkAboutComputer and Internet Use by Incarcerated IndividualsIdaho
Department of
Correction
Standard
Operating
Procedure
Title:
Computer and Internet Use by Incarcerated
Individuals
Page:
1 of 8
Control Number:
607.26.01.016
Version:
1.0
Adopted:
00/00/2020
Chad Page, chief of the Division of Prisons, approved this document on 04/30/2020.
Open to the public: Yes
SCOPE
This standard operating procedure (SOP) applies to any Idaho Department of Correction
(IDOC) staff member, to include contract staff, involved in the supervision of incarcerated
individuals who will be using Stand Alone Computers and internet access.
Revision Summary
Revision date (04/30/2020) version 1.0: This is a new SOP detailing the conditions and
restrictions required to allow limited computer and internet use by incarcerated individuals for
educational purposes on Stand Alone Computers and details the required supervision
regarding such use.
TABLE OF CONTENTS
Board of Correction IDAPA Rule Number ..............................................................................1
Policy Control Number 607....................................................................................................2
Purpose.................................................................................................................................2
Responsibility ........................................................................................................................2
Standard Procedures ............................................................................................................4
1. General Statement ........................................................................................................4
2. Eligibility and Approval ..................................................................................................5
3. Prohibited Computer/Internet Use .................................................................................5
4. Mandatory Conditions ...................................................................................................6
5. Implementation of Computer Use and/or Internet Access for Incarcerated Individuals ..6
6. Supervision and Monitoring of Computer Use and/or Internet Access ...........................7
7. Termination of Computer Use and/or Internet Access ...................................................7
Definitions .............................................................................................................................8
References ............................................................................................................................8
BOARD OF CORRECTION IDAPA RULE NUMBER
None
Control Number:
607.26.01.016
Version:
1.0
Title:
Computer and Internet Use by
Incarcerated Individuals
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Idaho Department of Correction
POLICY CONTROL NUMBER 607
Correctional Education and Programs
PURPOSE
The purpose of this standard operating procedure (SOP) is to establish guidelines and
requirements for the use of a logically and physically separated network computers and
internet access by incarcerated individuals using the Offender Network System (ONS) and
Stand Alone Computers.
RESPONSIBILITY
Idaho ITS Services (ITS)
The ITS is responsible for the following regarding the ONS:
• Installing and configuring internet connection(s).
• Implementing security controls.
• Updating internet connections and security controls, as necessary.
• Installing and maintaining computer hardware and software.
• Securing and maintaining appropriate licenses
• Updating hardware, software, as necessary
• Setting up network folders and authorizing acce ss to internet sites approved by
IDOC for access by incarcerated individuals
• Blocking access to non-approved internet sites
Idaho Department of Correction (IDOC)
The IDOC is responsible for:
• Ensuring that incarcerated individuals cannot use computers or the internet to
access any internal information or any departmental sites or programs.
• Maintaining a list of authorized internet sites and notifying applicable staff of any
changes to the list.
• Ensuring that user accounts, user IDs, and passwords are set-up for incarcerated
individuals.
• Managing incarcerated individuals’ user accounts to include expiration dates, size
limitations, etc.
• Ensuring appropriate staff monitor computer use and internet access by incarcerated
individuals to improve service levels and prevent unauthorized computer use and/or
internet access.
• Ensuring that any security breaches related to incarcerated individuals’ computer use
and/or internet access are reported and, if necessary, investigated.
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• Ensuring that reports of investigations of security breaches are forwarded to
appropriate staff.
• Overseeing audits of incarcerated individuals’ computer use and internet access.
• Providing any necessary technical assistance to staff who are responsible for
supervising computer use and/or internet access by incarcerated individuals.
Division of Prisons Chief
The Division of Prisons chief is responsible for:
• Determining which facilities will allow usage of designated department computers by
eligible incarcerated individuals for education and/or reentry planning purposes.
• Determining which facilities will permit limited, monitored internet access on
Department computers by eligible incarcerated individuals for education and/or
reentry planning purposes.
Division of Prisons Deputy Chief
The deputy chief of the Division of Prisons is responsible for:
• Approving appointments of director of education.
• Ensuring that facilities meet the standards set forth in this SOP.
Director of Education
The director of education is responsible for:
• Reviewing appointments of all education program managers.
• Providing structure to meet the standards set forth in this SOP.
• Authorizing internet sites accessible to incarcerated individuals and educational
course approval.
Facility Heads
The facility heads are responsible for:
• Carrying out the requirements of this standard operating procedure.
• Providing enough security staff to create a safe environment.
Education Program Managers
The education program managers are responsible for:
• Supervising instructors and oversight of education program delivery in their
respective facilities and monitoring to ensure proper use of computers and internet
access.
• Approving incarcerated individuals for computer use and/or limited internet access.
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607.26.01.016
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Idaho Department of Correction
STANDARD PROCEDURES
1. General Statement
Incarcerated Individuals’ Computers Use and/or Internet Access Within the
Institution:
Education staff must ensure incarcerated individuals accessing computers are aware of
all restrictions and limitations that apply regarding use and access to the computer,
internet, program or system.
Institutional education staff or other authorized staff are responsible for monitoring and
approving incarcerated individuals’ computer use and/or internet access by doing the
following:
• Incarcerated individuals are only authorized to use, access or view Stand-Alone
Computers utilizing hardware and software approved and provided by authorized
IDOC staff.
• All computer hardware and software components utilized (including any type of
removable data storage device), must remain at the incarcerated individuals’
assigned workstation or computer area and must be accounted for by education staff
or other authorized staff at the end of each session.
• Incarcerated individuals may only access workstations, systems and programs
designated for their use by education staff or other authorized staff.
• Incarcerated individuals’ use and access to the education department computers,
systems or programs may be withdrawn at any time.
• All IDOC staff members authorized to use state-owned computers capable of
accessing the state intranet/external internet located in areas where incarcerated
individuals could potentially gain access to the computer are responsible for the
security of information on the computer and confidentiality of their logon identification
(user ID and password(s). Staff must never divulge confidential information to
incarcerated individuals. Any employee found to have violated this policy will be
subject to disciplinary action, up to and including termination of employment.
o Staff must change their computer log on password if they suspect the
confidentiality of their password has been compromised.
o Staff assigned to state owned computers in areas accessible to incarcerated
individuals must ensure the computer LOCK devise in enabled (by pressing
<Ctrl> <Alt><Delete> on the keyboard) when the computer is not in use by
the staff member, or the staff member’s workstation is unattended.
• Incarcerated individuals are prohibited from using, accessing, viewing or interacting
(directly or indirectly) with computers, systems, programs (includ ing internet and/or
electronic media) for personal business or pleasure, e.g. legal wor k, writing personal
letters, playing computer games, listening to music, accessing, viewing or interacting
with email, instant messaging, social media or viewing unapproved internet sites.
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• Incarcerated individuals are prohibited from repairing or modifying any state owned
or leased computer equipment, hardware, software, system(s) or program(s), except
as part of an authorized training program or when an exemption has been granted by
the facility head or their designee.
• Incarcerated individuals permitted to use computers must not engage in
inappropriate, offensive or illegal activities or violate institutional rules and should not
expect privacy or confidentiality when using a computer.
2. Eligibility and Approval
An incarcerated individuals enrolled in a department approved educational course may be
approved for:
• Computer use if computer use is necessary for accomplishing the required work.
• Limited internet access if required to accomplish specific tasks or required work,
including access to applicable online college resource(s), e.g., online writing labs,
etc.
Incarcerated individuals may also be approved for limited computer use and/or internet
access if they are engaged in a department-approved reentry plan in which computer use
and/or internet access is necessary for facilitating reentry.
3. Prohibited Computer/Internet Use
An incarcerated individual approved for computer use and/or limited internet access is
prohibited from using a computer or the internet:
• To violate copyright laws.
• To harass or threaten anyone.
• For any other illegal activity.
• To commit a disciplinary violation.
• To access pornography.
• To access any materials that would not be allowed to be received via the mail as set
out in SOP 402.02.01.001, Mail Handling in Correctional Facilities.
• To upload any program or introduce any virus into any computer, system, or
program.
• To impersonate any other person, falsely represent them self, or make any other
false statement in connection with computer use or internet access .
• To intentionally or negligently destroy or damage or cause a malfunction of any
computer, peripheral equipment and not consume food and/or beverages when using
or around a computer or peripheral equipment.
• To contact anyone with whom they have a no contact order or who is a victim of a
crime committed by them.
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• To contact anyone on behalf of another incarcerated individual for any reason.
• On behalf of another incarcerated individual or allowing another incarcerated
individuals to access to that individual’s user account, user ID, password, or USB
drive/flash drive, if applicable.
4. Mandatory Conditions
Computer use and/or internet access by incarcerated individuals is not confidential and may
be viewed or otherwise monitored by appropriate staff at any time.
Any incarcerated individual who violates any of these conditions is subject to termination of
approval for computer use and/or internet access, disciplinary or other administrative action,
and/or criminal prosecution.
To comply with these mandatory conditions, an incarcerated individual:
• May only use workstations and computers designated fo r use by incarcerated
individuals.
• Must not access any internet site that is not authorized by the Department.
• May only use a computer and/or access the internet for authorized purposes as
specified in their case plan.
• Is never authorized by a case plan to use a computer and/or access the internet for
conducting business activities, doing legal work, writing personal letters, playing
computer games, listening to music, instant messaging, or accessing social media or
chat rooms.
• Cannot use or possess a USB drive/flash drive unless approved .
• Cannot download or print documents unless authorized by the facility staff
supervising the educational program or reentry planning, as applicable.
• Is not allowed to repair or modify any computer or peripheral equipment, USB
drive/flash drive, software, system, or program, except as part of a Department
approved training program or when specific approval has been granted by the
educational program manager or supervisor.
• Is required to exit all applications and log off the computer when finished using the
computer.
• Is responsible for compensating the Department for any losses, costs, or damages to
a department computer, peripheral equipment, USB drive/flash drive, softwa re,
system, or program due to their intentional act or negligence.
• Is required to immediately report to staff supervising the program any inadvertent
access to any site or material that is not authorized.
5. Implementation of Computer Use and/or Internet Access for Incarcerated Individuals
Upon receiving approval for an incarcerated individual to use a computer and have limited
internet access, the designated staff member will:
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• Set up the incarcerated individual’s user account.
• Assign the incarcerated individual a user ID and password(s), if applicable. The staff
member will maintain a list of assigned user IDs and passwords.
• Issue the incarcerated individual a USB drive/flash drive, if applicable. The staff
member will maintain a list of assigned USB drives/flash drives issued.
6. Supervision and Monitoring of Computer Use and/or Internet Access
Designated education staff will manage incarcerated individuals’ use of computers and
limited internet access by setting usage priorities as described in SOP 607.26.01.012,
Educational Practices, Procedures, and Placements .
• Designated education staff will remind users of the mandatory conditions and any
additional conditions for computer use and, if applicable, internet access and/or use
of a USB drive/flash drive.
• For incarcerated individuals who have not been issued a USB drive/flash drive but
are allowed the use of one in the classroom for approved education purpos es, only
designated education staff may handle the USB drive/flash drive. The staff will
maintain a signed log for each session, which will include the individual’s name and
IDOC number, the purpose for the use, and the date and times during which the
drive is used.
• Designated education staff will monitor computer use and/or internet access by the
incarcerated individual to ensure appropriate use. Security staff may also monitor
computer use and/or internet access to ensure appropriate use. As part of the
monitoring, staff may inspect a computer, a USB drive/flash drive, electronic files,
downloaded or printed material, internet sites accessed, etc. at any time for any
reason.
• If any staff becomes aware of or suspects that an incarcerated individual has violated
any condition of computer use and/or internet access, the staff must act immediately
to stop any ongoing violation. The staff will take appropriate actions in response to
any violation, including, but not limited to, suspending the ir computer use or internet
access, initiating disciplinary action, and reporting the violation to the appropriate
staff. If criminal activity is suspected, the staff will secure and preserve the computer,
peripheral equipment, and the USB drive/flash drive, if applicable, in its current state
and immediately notify the security staff.
• Education staff must ensure that computers are kept secured from any access by
incarcerated individuals when the computers are not authorized for use.
7. Termination of Computer Use and/or Internet Access
Access by incarcerated individuals to computers and limited internet use is only associated
with IDOC’s educational programs and can be terminated at any time. If computer use
and/or internet access has been terminated, education staff, or designated staff, must
cancel the user account and confiscate the USB drive/flash drive issued, if applicable.
Incarcerated individuals’ computer use and internet access will also be terminated when:
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Title:
Computer and Internet Use by
Incarcerated Individuals
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Idaho Department of Correction
• They are released from institutional confinement or transferred to a facility or placed
in a housing unit that either does not provide or will not allow computer use or
internet access.
• They are no longer enrolled in a course and will not be enrolled in a course requiring
computer or internet access, in the immediate or upcoming enrollment, as applicable.
• They are no longer involved in reentry planning classes.
• There is any violation of conditions described in this SOP or at the discretion of IDOC
staff, following guidelines in SOP 318.02.01.001, Disciplinary Procedures for
Inmates.
DEFINITIONS
Intranet: The IDOC network provides information on department policies and procedures,
development services, standards and tools, electronic government and other internal
resources within the department. The network is an internal online information technology
infrastructure throughout state government and is available to employees of state
government.
Offender Network System (ONS): Logically and physically separated network allowing
incarcerated individuals to have limited, controlled, access to internet connected resources.
The ONS applies to any networked connected device that incarcerated individuals have
access to. Devices include, but are not limited to, workstations, tablets, kiosks, or cell phone
technology. Any device accessed or used by incarcerated individuals must only connect to
an ONS.
Social Media: Includes but is not limited to print, broadcast, digital and online serv ices such
as Facebook, LinkedIn, Twitter, among others.
Stand-Alone Computer: A computer not tied into a State Local Area Network (LAN) system
or the State’s Wide Area Network (WAN), a computer that connect to the Intranet.
REFERENCES
Standard Operating Procedure 318.02.01.001, Disciplinary Procedures for Inmates
Standard Operating Procedure 402.02.01.001, Mail Handling in Correctional Facilities
Standard Operating Procedure 607.26.01.012, Educational Practices, Procedures, and
Placements
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