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HomeMy WebLinkAboutBackground Checks and FingerprintsIdaho Department of Correction Standard Operating Procedure Title: Background Investigations and Fingerprint Checks 1 of 2 150.003 Version: 2 Adopted: 11/09/2015 IDOC Data Sensitivity Classification - L3 Restricted Whitney Ascuena-Bolt, Chief of Staff, approved this document and it was published on 08/24/2026. Open to the public: Yes No SCOPE This standard operating procedure (SOP) applies to all staff of the Idaho Department of Correction (IDOC). Version Summary Version 2: This SOP renumbers and updates SOP 150.01.01.003 v1.0 to provide different levels of background checks. TABLE OF CONTENTS Scope ....................................................................................................... 1 Table of Contents ........................................................................................ 1 A. Statutory Authority .............................................................................. 2 B. Board of Correction IDAPA Rule ............................................................. 2 C. Governing Policy Statement .................................................................. 2 D. Purpose ............................................................................................. 2 E. Responsibility ..................................................................................... 2 F. Definitions.......................................................................................... 2 G. Standard Procedures ............................................................................ 3 1. Introduction .................................................................................... 3 2. Background Levels............................................................................ 3 3. Background Investigation Process ....................................................... 4 4. Fingerprint Checks ............................................................................ 5 5. Periodic Background Investigations ..................................................... 6 6. Records Retention ............................................................................ 6 H. References ......................................................................................... 6 Document Number: 150.003 2 Title: Background Investigations and Fingerprint Checks Number: 2 of 3 Idaho Department of Correction A. STATUTORY AUTHORITY 1. Idaho Code § 20-217A, Appointment of Director – Salary – Duties and Powers B. BOARD OF CORRECTION IDAPA RULE None C. GOVERNING POLICY STATEMENT It is the policy of the Board of Correction that the department perform thorough screening of applicants for employment with IDOC, the Commission of Pardons and Parole (COPP), or Idaho Correctional Industries (ICI) or seeking access to IDOC properties. D. PURPOSE The purpose of this SOP is to maintain confidentiality and protect the security of the department, the public, its staff, and those in its custody while allowing for proper screening of applicants for employment and those seeking access to IDOC properties. E. RESPONSIBILITY 1. Special Investigations Unit (SIU) Chief Investigator or designee Implement this SOP, ensure all affected staff follow the guidelines, standards, and procedures provided herein, and monitor SIU’s compliance with this SOP. 2. SIU Background Investigator Conduct background investigations in accordance with this SOP. F. DEFINITIONS 1. Applicant: Anyone seeking employment with IDOC, the COPP, or ICI, other IDOC staff, or persons seeking access to IDOC facilities for more than three days (extended access). 2. Background Investigation Questionnaire (BIQ): A personal history statement that is filled out by the applicant providing information including, but not limited to, education, licenses, employment experience, criminal/traffic history, drug usage, and relationships with residents or clients. 3. Client: A person who has been convicted of a crime against the laws of the state and is on probation supervision as ordered by the court or parole supervision as ordered by the Commission of Pardons and Parole. The term client includes any use in Idaho law, Board of Correction rule, or IDOC policy or procedure of the terms “offender(s),” or any other term referring to a person on probation or parole supervision by the Board of Correction. Document Number: 150.003 2 Title: Background Investigations and Fingerprint Checks Number: 3 of 4 Idaho Department of Correction 4. Hiring Manager: An IDOC employee who is appointed to manage, direct, and control a designated work unit and has the authority to hire a person for a specific position. 5. Idaho Public Safety and Security Information System (ILETS): A dedicated data communications network that links local, state, and federal criminal justice agencies to state records and files and to the National Crime Information Center (NCIC) system. 6. Resident: A person who has been convicted of a crime against the laws of the state and ordered into the care and custody of the Board of Correction. Resident includes any use in Idaho law, Board of Correction rule, or IDOC policy or procedure of the terms “offender(s),” “prisoner(s)”, “inmate(s)”, “incarcerated person(s)”, or any other term referring to a person residing in a correctional facility in the care and custody of the Board of Correction. 7. Staff: Any employee, volunteer, intern, contractor, or other authorized person who provides specific services, as assigned or requested by a superior, to meet department tasks. G. STANDARD PROCEDURES 1. Introduction a. Background investigations must be completed for all applicants. i. A completed applicant background investigation is valid for up to six months. ii. Contractors and persons seeking limited access to an IDOC facility (not requiring a background investigation) must follow the requirements of SOP 510.001, Facility Access. iii. For background check requirements for volunteers, see SOP 606.02.01.001, Volunteer Services in Correctional Facilities. b. The hiring manager (or other staff) who requests a background investigation for an applicant will receive notification that a background investigation is approved or denied. i. If necessary, the completed background investigation may be shared on request. 2. Background Levels Each applicant will be assigned a specific level of background investigation. a. Level 1: A level 1 background investigation is the most thorough. A level 1 background investigation must be performed for positions requiring POST certification, including correctional officers, probation & parole officers, and high-level leadership or management positions. Level 1 is a full background, that includes all fields. Document Number: 150.003 2 Title: Background Investigations and Fingerprint Checks Number: 4 of 5 Idaho Department of Correction b. Level 2: A level 2 background investigation does not include licensing and traffic history. Level 2 must be performed for non-security facility/district staff positions, most central office staff positions, contract medical providers, other state agency staff seeking access to IDOC facilities, ICI staff, COPP staff, most contractors, etc. c. Level 3: A level 3 background investigation does not include licensing, work history, or traffic history. Level 3 is typically used for contract delivery drivers. 3. Background Investigation Process a. Prior to making a conditional offer of employment, the hiring manager must have an applicant complete the appropriate electronic BIQ for the relevant background level (see Section G.2) and provide any necessary employer references. i. The hiring manager must inform each applicant that all items on the BIQ must be fully and accurately completed. ii. For correctional officer positions, Human Resources (HR) staff will obtain the appropriate BIQ and employer references. iii. A new BIQ must be submitted by an applicant after a 30-day break in service, or if an applicant has not been hired within 30 days of the completion of an approved background. A previous BIQ may not be updated and resubmitted. 1) Correctional officer applicants whose background is approved more than 30 days from their start date will have a background quick check completed by SIU before attending academy training. Human Resources will submit a list of correctional officer applicants attending the next academy to the SIU background investigators no sooner than two weeks prior to the academy start date. 2) Quick checks are only good for the immediate scheduled academy. If, for any reason, the applicant cannot attend the immediate scheduled academy, a new background will need to be submitted. b. An applicant requiring Level 1 or Level 2 background investigation must provide a reference contact for their last three employers and for any prior law enforcement or governmental agency employer, no matter when the applicant was employed. c. The hiring manager must contact last three employers or employers during the three years prior to the date of application and use the Employer Reference Questionnaire to obtain reference information. Document Number: 150.003 2 Title: Background Investigations and Fingerprint Checks Number: 5 of 6 Idaho Department of Correction i. For correctional officer positions, HR staff will attempt to contact previous employers to obtain reference information in accordance with SOP 211.07.01.001, Hiring. d. When a conditional offer of employment is made, the hiring manager must forward reference questionnaires to SIU and submit the applicant to for a background investigation. i. For correctional officer and probation & parole officer, senior positions, HR staff will review and retain all completed reference questionnaires in accordance with established screening practices. These questionnaires are maintained as part of the hiring file and are not subject to further review during the background investigation process. e. SIU will complete the investigation and send the findings to the division chief or designee for review. i. For applicants other than correctional officers, the SIU Chief Investigator must review the background findings prior to sending them to the division chief or designee. f. The completed background investigation and references must be reviewed and approved by the division chief (or designee) prior to hire. i. If the applicant has any felony convictions, completed background investigation and references must be reviewed and approved by the director (or designee) prior to hire. 4. Fingerprint Checks a. All newly hired, rehired, or reinstated IDOC employees, contractors, subcontractors, and interns must be fingerprinted. b. Volunteers and employees of contract service providers who are on a short- term assignment of thirty days or less do not need to be fingerprinted unless they will have unescorted access to ILETS and/or ILETS-derived information. c. Fingerprints can be completed manually or electronically. Fingerprints must be submitted and approved prior to the individual’s start date. A valid state or federally issued photo identification card (ID) must be presented at the time of fingerprinting. d. If fingerprints cannot be submitted electronically, one fingerprint card must be completed. The fingerprint card must be forwarded to the SIU Background Unit. SIU must submit the fingerprint card to the Idaho State Police Bureau of Criminal Identification. e. The SIU Background Unit must notify the SIU Chief Investigator if any criminal information is found during the fingerprint check that was not found in the background investigation. The SIU Chief Investigator will then contact the appropriate authority to determine the proper response. Document Number: 150.003 2 Title: Background Investigations and Fingerprint Checks Number: 6 of 6 Idaho Department of Correction 5. Periodic Background Investigations The SIU Background Unit will perform a background investigation on all employees and contractors on an ongoing 5-year cycle. Any criminal history or contact with residents or clients will be compared to information disclosed by the employee. Any findings that have not been disclosed will be referred by the SIU Chief Investigator to appropriate authority for possible action. 6. Records Retention Electronic copies of the BIQ, findings, and supporting documentation will be retained by the SIU in accordance with SOP 108.002, Records Retention and Destruction. H. REFERENCES 1. Forms a. Send Applicant the Background Questionnaire b. Employer Reference Questionnaire 2. Cited Documents a. SOP 108.002, Records Retention and Destruction b. SOP 211.07.01.001, Hiring c. SOP 510.001, Facility Access d. SOP 606.02.01.001, Volunteer Services in Correctional Facilities – End of Document –