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HomeMy WebLinkAboutRecords Retention and DestructionIdaho Department of Correction Standard Operating Procedure Title: Records Retention and Destruction 1 of 9 108.002 Version: 1 Adopted: 02/19/2026 Kim Brown, Chief of the Division of Management Services, approved this document and it was published on 02/19/2026. Open to the public: Yes No SCOPE This standard operating procedure (SOP) applies to all records created, received, maintained, and held, in all formats, by Idaho Department of Correction (IDOC) staff, in the course of carrying out their functions. Version Summary Version 1: This is a new SOP. It integrates and replaces Policy 119, Records Retention and Destruction. TABLE OF CONTENTS Scope ......................................................................................................... 1 Table of Contents ......................................................................................... 1 A. Statutory Authority ............................................................................... 2 B. Board of Correction IDAPA Rule .............................................................. 2 C. Governing Policy Statement ................................................................... 2 D. Purpose .............................................................................................. 2 E. Responsibility ....................................................................................... 3 F. Definitions .......................................................................................... 3 G. Standard Procedures ............................................................................ 4 1. Types of Records ............................................................................... 4 2. IDOC Records Retention Schedule ........................................................ 5 3. Records Retention Periods ................................................................... 6 4. Storage ............................................................................................ 6 5. Transfer of Records to Offsite Storage/State Records Center .................... 7 6. Security and Access ........................................................................... 7 7. Disposal ........................................................................................... 7 7. Legal Holds, Audits, and Investigations ................................................. 8 Document Number: 108.002 1 Title: Records Retention and Destruction Page Number: 2 of 9 Idaho Department of Correction 8. Annual Review .................................................................................. 8 9. Transfers to the Idaho State Archives ................................................... 8 10. Records Retention Schedule Review .................................................. 8 11. Training & Compliance ..................................................................... 8 H. References ......................................................................................... 8 A. STATUTORY AUTHORITY Idaho Code Title 74, Chapter 1, Public Records Act B. BOARD OF CORRECTION IDAPA RULE IDAPA 06.01.01.108, Idaho Public Records Act C. GOVERNING POLICY STATEMENT 1. It is the policy of the Idaho Department of Correction (IDOC) to establish a records retention schedule and records management procedures to provide guidance to IDOC staff regarding the retention and destruction of documents related to the operation of the agency. 2. Public records are defined in Idaho Code § 74-101 as “any writing containing information relating to the conduct or administration of the public’s business prepared, owned, used or retained by any state agency, independent public body corporate and politic or local agency regardless of physical form or characteristics.” 3. Idaho code defines public records very broadly. The law also recognizes, however, that public records thus defined vary a great deal in their significance and usefulness. Therefore, a written standard operating procedure (SOP) that establishes records management guidelines, practices, and procedures is necessary. D. PURPOSE 1. The purpose of the SOP is to establish record management guidelines, practices, and procedures. This SOP implements a process for defining, classifying, and describing the records IDOC has in its possession and identifies the methods by which the agency must retain, safeguard, and discard its records that have served their identified purpose. 2. Supersedes any previous retention period procedures a. If any existing IDOC Policy, SOP, form and/or any other policy related document includes a retention period that differs from this SOP, staff must follow this SOP. This SOP supersedes those prior retention periods. b. Any conflicts between this SOP and other SOPs must be resolved by: i. Defaulting to this SOP, and Document Number: 108.002 1 Title: Records Retention and Destruction Page Number: 3 of 9 Idaho Department of Correction ii. Notifying the Records Information Team if clarification is needed. c. No record may be destroyed unless authorized under this SOP retention schedule. d. When uncertain, retain the record until confirmation is obtained from the Records Information Team. E. RESPONSIBILITY 1. Transparency Team The Transparency Manager and Records Information Team are responsible for overseeing and monitoring the provisions provided herein. 2. Records Custodian Manage and oversee compliance with record retention requirements in each division or unit. Coordinate all transfers of records to offsite storage, including State Records center through the Records Information team. 3. Supervisors/Managers Ensure staff follow procedures and complete required retention or destruction documentation. Ensure staff do not transfer records to the State Records Center without prior review and approval from the Records Information Team. 4. Records Information Team Maintain SOP, offer guidance, conduct audits, and process disposal approvals. Serve as the coordinating authority for all transfers to and inventory oversight of records stored at the State Records Center. 5. Legal Team Review and approve records on legal hold and advise on records involved in litigation. 6. IT Services Team Ensure IT systems support retention, legal holds, and secure deletion. Maintain metadata/audit logs. F. DEFINITIONS 1. Client: A person who has been convicted of a crime against the laws of the state and is on probation supervision as ordered by the court or parole supervision as ordered by the Commission of Pardons and Parole. The term client includes any use in Idaho law, Board of Correction rule, or IDOC policy or procedure of the terms “offender(s),” or any other term referring to a person on probation or parole supervision by the Board of Correction. 2. Destruction: Secure disposal of a record after the retention period has expired and no legal hold is in place. 3. Electronic Record: Any record created, stored, or received in digital format. Document Number: 108.002 1 Title: Records Retention and Destruction Page Number: 4 of 9 Idaho Department of Correction Includes emails, databases, scanned documents, etc. 4. Facility: A building or residence—including the property and land where the building or residence is located—owned, leased, operated, or managed by the Board or Department. 5. Idaho State Archives (ISA): A secure, long-term storage location for a permanent or historical record, which may be physical or electronic. 6. State Records Center: An approved offsite records storage facility used for the temporary storage and management of Idaho Department of Correction records that remain subject to retention, access, and disposition. 7. Litigation Hold: A directive to preserve a record that may be relevant to litigation or investigations. 8. Permanent Record: A record that must be retained indefinitely due to historical, legal, or administrative value. 9. Public Records: A public record, as defined in Idaho Code Title 74- 101, “includes, but is not limited to, any writing containing information relating to the conduct or administration of the public’s business prepared, owned, used or retained by any state agency, independent public body corporate and politic or local agency regardless of physical form or characteristics.”  10. Records Custodian: An individual designated by each division or unit to manage and oversee compliance with records retention requirements. 11. Records Disposition: The final action taken on a record, such as transfer to archives, destruction, or permanent retention. 12. Resident: A person who has been convicted of a crime against the laws of the state and ordered into the care and custody of the Board of Correction. Resident includes any use in Idaho law, Board of Correction rule, or IDOC policy or procedure of the terms “offender(s),” “prisoner(s)”, “inmate(s)”, “incarcerated person(s)”, or any other term referring to a person residing in a correctional facility in the care and custody of the Board of Correction. 13. Writing: “Writing” includes, but is not limited to, handwriting, typewriting, printing, photostating, photographing and every means of recording, including letters, words, pictures, sounds or symbols or combination thereof, and all papers, maps, magnetic or paper tapes, photographic films and prints, magnetic or punched cards, discs, drums and other documents. G. STANDARD PROCEDURES 1. Types of Records a. Resident/Client Records Records specific to a Resident/Client to document their behavior, activities, program participation in a regular, on-going systematic manner. Resident records include but are not limited to court documents, risk assessment, Document Number: 108.002 1 Title: Records Retention and Destruction Page Number: 5 of 9 Idaho Department of Correction treatment program information, education, discipline and grievance records. Client Records include but are not limited to conditions of supervision, report of violations, drug testing results, treatment, programming, and progress reports. b. Facility Records Records maintained at a facility that pertain to the day-to-day business operations of the facility. Facility records include but are not limited to field memoranda and post orders, count sheets, visitation logs, audits, resident concern forms, security logs, investigations, and food service. c. Business Administration and Operation Records Records that pertain to the day-to-day business operations of the department. Department business administration and operation records include but are not limited to board meeting minutes, legislation, contracts, fiscal and budget information, purchasing records, correspondence, personnel records, policies and standard operating procedures, investigations, facility audits, program information, and program audits. 2. IDOC Records Retention Schedule a. The IDOC Records Retention Schedule serves as the department’s legal authority to retain, safeguard, and discard records that have served their identified purpose. b. The IDOC Records Retention Schedule includes all of the types of records created and used by the agency in the course of its business and indicates how long these records are required to be retained. c. The IDOC Records Retention Schedule applies to the original record in the office of record. d. IDOC Records Retention Schedule codes: AC After closed, terminated, completed, expired, settled, or last date of contract. AV Until no longer administratively valuable CE Calendar Year End (December 31) FE Fiscal Year End (June 30) LA Life of Asset PM Permanent US Until Superseded Document Number: 108.002 1 Title: Records Retention and Destruction Page Number: 6 of 9 Idaho Department of Correction e. IDOC Records Retention Schedule headings definitions: Series Group # A series group number is a unique identifier for a record type. Series Description A general description given to a group of similar records that are arranged according to a filing system. Office of Record Office that is designated for the maintenance, preservation, and disposition of an original record. Retention Period, Code & Transfer Instruction (By Year) The length of time a record should be kept. See above for a detailed list of codes. Archival (A,R) A: Indicates the record is or may be permanent and have historic value. R: Indicates a required review by the Records Information team to determine value. Vital (X) X: Record is vital for immediate operation of the office of origin or the institution. Guidance Authority Federal and State laws, regulations or requirements that pertain to the services. Where not specifically referenced, Idaho Code § 74-101 through § 74-126 have been applied. 3. Records Retention Periods a. Retention periods should be applied in a media-neutral manner; records must be maintained for the prescribed period regardless of format or storage media. b. The retention periods within the retention schedule will reflect the longer of the legal and operational value of the records. The justification for the retention periods, legal or operational, including relevant legal citations are documented in the IDOC Records Retention Schedule. 4. Storage a. Stored records must be protected from physical harm or loss, organized, and indexed so they are available for retrieval. b. Electronic records must be stored in secure designated systems (e.g. central files, Atlas, or SharePoint) Document Number: 108.002 1 Title: Records Retention and Destruction Page Number: 7 of 9 Idaho Department of Correction c. Physical records must be stored in locked, secure areas with access logs. 5. Transfer of Records to Offsite Storage/State Records Center All Transfers of department records to offsite storage, including the State Records Center, must be coordinated through the Records Information Team. Divisions, units, and facilities are not authorized to independently transfer records to offsite storage without prior review and approval. 6. Security and Access Appropriate levels of security must be maintained to prevent the unauthorized or unlawful use and disclosure of information. 7. Disposal When a record reaches the end of its retention period, a decision must be made on its disposal, with three possible outcomes: a. Reappraisal Before action is taken to permanently preserve or destroy a record at the end of its retention period, a reappraisal of any need to retain it for present functions should be undertaken. b. Permanent Preservation Some agency records are retained permanently. Records whose continued preservation is justified by enduring legal or historic value must not be destroyed and should be assessed for transfer to the Idaho State Archives. c. Destruction i. Destruction must be carried out in a way that takes full account of the confidentiality of the record. ii. Agency records that are to be destroyed must be authorized by law and SOP and be disposed of with care to avoid inadvertent disclosure of information to unauthorized parties. The records destroyed, the destruction process, and certification of ultimate destruction must be recorded in the Records Destruction Log, located in a centralized SharePoint site, and consistent with the IDOC Records Retention Schedule and accompanying guidance. iii. When an entire paper file or archived box is to be destroyed, the whole file or box must be destroyed in line with the requirements of the most sensitive document it contains. iv. When disposing of digital records, it is vital that all the various locations that a file could be stored are considered. These include information that may be stored in: 1) Agency shared files 2) Cloud supplies whose services are provided by the agency (e.g. Document Number: 108.002 1 Title: Records Retention and Destruction Page Number: 8 of 9 Idaho Department of Correction Google Drive, OneDrive, Laserfiche) 3) Individual devices such as laptops, hard drives, and USB sticks, whether agency owned or personally owned v. Staff with access to digital records that are being deleted should ensure that any copies held anywhere in their email folders, hard disk drives, and recycle bin are also deleted. 7. Legal Holds, Audits, and Investigations a. The Records Information Team supervisor (or designee) will give notice to the relevant record custodian(s) identifying specific records subject to a legal hold for purposes of litigation, audit, or formal investigation. i. Upon notice of litigation, audit, or formal investigation, the records custodian(s) must immediately cease destruction any records identified for a hold. ii. The records custodian(s) must receive notice from the Records Information Team supervisor (or designee) that the hold is lifted before proceeding with destruction of the identified records. b. Records subject to legal hold must be preserved in their entirety and maintained until cleared by the Legal Team. 8. Annual Review Records custodians, along with the Records Information Team will conduct an annual review of active/inactive records and identify records eligible for destruction or transfer to archive. 9. Transfers to the Idaho State Archives Permanent or archival-designated records are prepared and transferred per ISA Instructions. Use ISA Transfer Form and ensure metadata accuracy. 10. Records Retention Schedule Review The IDOC Records Retention Schedule will be reviewed periodically to determine the impact of legal changes upon retention periods. 11. Training & Compliance All staff responsible for records must complete annual training on records retention policies and procedures. H. REFERENCES 1. Forms a. Records Destruction Log (template) b. Records Retention Schedule Document Number: 108.002 1 Title: Records Retention and Destruction Page Number: 9 of 9 Idaho Department of Correction 2. Cited Documents a. ISA Transfer Procedures [https://history.idaho.gov/wp- content/uploads/2018/08/ISA_Records_TransferProcedures_2013.pdf] b. ISA Transfer Form [https://history.idaho.gov/wp- content/uploads/2018/08/ISA_TransferForm_2013.pdf] 3. Other Significant Documents a. Idaho Criminal Rule 32, Presentence Investigations and Reports [https://isc.idaho.gov/icr32] b. Health Insurance Portability and Accountability Act of 1996 (HIPAA) [https://www.hhs.gov/hipaa/for-professionals/privacy/index.html] c. State of Idaho Records Manual [https://history.idaho.gov/document/state- of-idaho-records-manual/] – End of Document –